Shipping Policy

1. Introduction

Welcome to Tuitly ("we", "our", "us"). This Shipping Policy outlines how services purchased through our platform https://www.tuitly.com are delivered to users. As Tuitly is a digital platform connecting parents with tutors, no physical goods are shipped.

2. Nature of Services

Tuitly provides an online platform where parents can find and connect with tutors. Payments made on our platform are for digital services such as access to tutor contact details, premium listings, or subscription-based features.

3. Service Delivery

Once a payment is successfully completed:

• Access to purchased services is granted instantly or within a few minutes.
• You will receive a confirmation via email or on-screen notification.
• In rare cases, activation may take up to 24 hours due to technical or verification processes.

4. No Physical Shipping

Tuitly does not sell or deliver any physical products. Therefore, there are no shipping charges, delivery timelines, or courier services involved.

5. Tutor Engagement

Tuitly acts only as a platform to connect parents and tutors. Once a connection is established:

• All tutoring services (online or offline) are arranged directly between the parent and the tutor.
• Tuitly is not responsible for the delivery, scheduling, or quality of tutoring sessions.

6. Delays in Service Activation

If you experience any delay in accessing your purchased service:

• Please allow up to 24 hours for activation.
• If the issue persists, you may contact our support team.

7. Contact Us

If you have any questions regarding this Shipping Policy or service delivery, please contact us at info@tuitly.com.